Contact Us

For questions about orders, products, shipping, returns, or store policies, please contact PlayVanta through our official customer support email.

To help us assist you efficiently, please include your order number, the email address used at checkout, and a clear description of your request when contacting us.

Customer Support

Email: alfoxddjcnto@gmail.com

Our support team typically responds within 1–2 business days, Monday through Friday, excluding public holidays.

Official Website

Website: https://playvanta.us

Business Information

Store Name: PlayVanta
Business Type: Online Retail Store
Main Category: Ball Sports Equipment & Gear
Website: https://playvanta.us
Contact Email: alfoxddjcnto@gmail.com

Legal Business Name: Storevia Limited
Business Number: 804-65-717
Business Address: UNIT 809, 8/F BRILL PLAZA 84, TO KWA WAN RD TO KWA WAN HONG KONG

Operating Hours

Monday – Friday, 10:00 AM – 6:00 PM (GMT+8)

Important Notice

PlayVanta primarily provides customer support by email to maintain clear and accurate communication records. Response times may vary during weekends, holidays, promotional periods, or periods of high order volume.

Submitting a message does not guarantee an immediate response, order change, cancellation, return approval, or refund approval. All requests are reviewed according to our store policies, order status, product condition, and applicable consumer protection requirements.

For security and privacy reasons, PlayVanta may request additional order information before discussing account, payment, shipping, return, or refund details.